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The company

Elia is the operator of the Belgian high-voltage transmission grid (380 kV to 30 kV) and is responsible for developing and maintaining the grid, providing users with access to it and controlling energy flows. The Elia group is a team of 2,000 professionals who have the task of ensuring the continuity of electricity supplies in Belgium.

As owner and operator of electricity transmission networks in Belgium and Germany Elia has an important role and mission in supporting and implementing Europe's energy and climate policy.

Digital Communication Manager

Reference ID:  448

Function

 

We are looking for a Digital Communication Manager to strengthen our communications team.

 

Do you want to be part of the energy transition? As the operator of Belgium's high-voltage grid, Elia faces an array of challenges in this area, including the integration of renewable energy into the grid, the construction of new infrastructure, and the monitoring of grid balance. 


To help us communicate effectively on these issues, we are looking to recruit a Digital Communication Manager who will oversee all our online publications for both internal and external stakeholders. This will mainly involve managing the various publications and features on our websites, intranet, internal and external applications, and digital signage. In addition, you will provide and advise on the right tools for disseminating information. 

As Elia is part of the Elia Group, you will work closely with our German colleagues at 50Hertz.

 

What exactly do we expect from you? 

 

As Digital Communication Manager, you will develop the digital communication strategy and then implement it with your team. You will be responsible for the end-to-end 'customer experience' of our digital products. You will set priorities in all relevant areas, devise a detailed roadmap, monitor the results of our communication and examine how digital channels can be further exploited to grow our business, enhance our reputation and bolster employee engagement. You will be the bridge between internal customers (Communication Department or other departments) and the IT & Digital Department or external suppliers. Our main digital channels are the websites, intranet, email marketing and marketing automation tools, digital signage and a crisis alert tool.

 

Duties

 

  • Management of digital channels: 
    • Developing and monitoring a digital communication strategy
    • Working with the IT Department and external suppliers
    • Managing all updates on the intranet, websites and other digital channels, in collaboration with the communications team
    • Defining the governance structure of digital communication channels
  • Digital project management from A to Z: managing digital communication projects (analysing needs, selecting and implementing solutions, testing, aligning IT aspects with communication, etc.)
  • Monitoring and analysis: monitoring analyses of the various digital channels and suggesting ways to optimise results
  • Technology intelligence: staying abreast of new technologies and keeping Elia at the forefront of the latest developments in digital communication
  • Crisis management: managing the crisis communication tools used to inform stakeholders, including text messaging (SMS)
  • Helping to supervise, support, coach and motivate the digital communications team. 

Your Profile

 

  • You hold a Master's degree in communication or an equivalent qualification.
  • You have extensive experience (5-7 years) in digital communication, project management and team leadership.
  • You are familiar with the latest digital trends, digital strategy and best practices.
  • You are interested in communication and have a sound knowledge of digital technology and IT. 
  • You can combine thinking (strategy) and doing (execution) to maximum effect.  
  • You are fluent in Dutch, French and English. German is a plus.
  • You are familiar with the following software: Sitecore 9, Actito, WordPress, Jira, Google Analytics & Data Studio, MS Office, Jive, Staffbase, PinToMind, Digizuit
  • You are a positive, creative, flexible and dynamic team member with a great sense of responsibility and leadership qualities. You can see things from the customer's/end user's perspective and will seek the best solution for their needs.
     

Location

 

Boulevard de l'Empereur 20-1000 Bruxelles

What's in it for you?

More than offering you a mere job, we give you an exciting, ultra-professional environment, unique training and every opportunity to develop your career potential to the full, plus an attractive salary and fringe benefits. So choosing Elia means opting for a future full of promise!