Function

The introduction of a Capacity Remuneration Mechanism (CRM) on the Belgian market has been one of the key measures within the federal government's energy strategy in order to guarantee the country's security of supply in the long term. The CRM aims at supporting the needs for covering Belgian security of supply (“adequacy") by allowing market players to recover their “missing money” through a market-wide and technology neutral financing market mechanism. Through the CRM, capacities are contracted via auctions, while Elia oversees their monitoring and settlement throughout the contract lifecycle.

The CRM Operations Team is part of Market Energy & CRM Operations, responsible for the operation of key market products such as Balancing, Flexibility, Black Start and CRM. The team delivers operational excellence, technical expertise and data quality across customer, market and adequacy processes. Within the CRM domain, the team manages the end-to-end operations of the mechanism, including prequalification, auctions, monitoring, settlement, reporting and transparency activities.

As a CRM Operator, you play a key role in the execution of these processes, from prequalification to settlement. You develop strong expertise in CRM rules and operations to ensure high-quality service delivery, compliance and operational excellence, while collaborating closely with market participants and internal stakeholders. Initially, the role focuses on auction, contracting and settlement activities. Over time, you will gain a broader understanding of the CRM ecosystem and may contribute to other Customer Operations and analytical activities.

Your responsibilities

• You will execute key CRM operational processes, including Prequalification, Financial Securities, Secondary Market, Availability Monitoring and Settlement.
• You will analyze technical, financial and operational dossiers submitted by Capacity Providers, review supporting documentation, calculations and assumptions, and translate technical findings into operational recommendations or decision proposals.
• You will develop expertise in specific CRM domains, by building knowledge of CRM processes, market rules and regulatory requirements, and sharing this expertise within the Customer Operations team.
• You will produce periodic or ad-hoc reports on the functioning and results of the CRM, for internal and/or external use (e.g. for the energy regulator CREG).
• You will contribute to the preparation, validation and reporting of CRM auction and settlement activities, including KPI reporting, performance monitoring, contestation follow-up and impact assessments for exceptional cases.
• You will proactively manage the operational questions from the CRM Actors and internal stakeholders in close collaboration with the Key Account Manager Adequacy and the Product Architect.
• You will ensure the accurate respect of the organized process (automated and manual tasks) and involve the requested persons / departments within Elia
• You will contribute to the evolution of the CRM product by sharing operational experience, lessons learned and practical feedback to improve rules, processes and solutions.
• You will support user acceptance testing, operational readiness assessments and validations of new functionalities, ensuring that future solutions are fit for operations.

Your Profile

• You hold a Master’s degree, or a Bachelor’s degree with relevant experience, in Engineering, Economics, Business Administration, Finance, Data Analytics or a related field.
• You have knowledge of the energy sector; willingness to learn complex market mechanisms is essential.
• You have around 2 years of relevant professional experience in operations, process management, consulting, business analysis, energy markets, financial operations or a similar analytical environment.
• You have a strong affinity for data analysis, structured problem-solving and working with numbers, data and IT tools. Strong Excel skills are required and knowledge of Python or similar data analysis tools is an asset.
• You are structured, rigorous and detail-oriented, and enjoy working with complex processes, regulatory frameworks and technical documentation.
• You thrive in an operational environment and are committed to delivering accurate, timely and high-quality results while remaining pragmatic.
• You are able to work autonomously, manage multiple priorities and collaborate effectively as part of a team.
• You have a continuous improvement mindset and actively seek opportunities to optimize processes and ways of working.
• You are fluent in English and in French or Dutch, with a basic understanding of the other national language.

Why join us?

Looking for a role that combines operational responsibility, analytical challenges and continuous learning? You will develop deep expertise in the Capacity Remuneration Mechanism, work on complex market processes and contribute directly to Belgium's security of supply.

Offer

Location