Introduction

The Elia Group encompasses two major transmission system operators (TSOs) in two European regions: Elia Transmission in Belgium and 50Hertz Transmission, one of the four German TSOs in northeast Germany.

Both TSOs operate at the heart of the European electricity system as they provide vital links between the various electricity producers and their 30 million end users. The Group’s high-voltage network, with its intricately meshed 18,600 km grid, transports the electricity generated by the producers to the distribution system operators and major industrial consumers. In addition, interconnectors with several neighboring countries allow electricity trade in wider European energy markets.

In maintaining and building the transmission infrastructure of tomorrow, Elia Group acts at the forefront of the energy transition. To translate opportunities and challenges into strategic initiatives, digitalization, and transformation programs, Elia Transmission Belgium is reinforcing its IT organization. As digitalization accelerates and business relies increasingly on IT solutions, it is now more important than ever to structure and professionalize the full lifecycle of IT systems and processes. Enforcing governance, standard ways of working, and robust lifecycle management is critical to ensure IT delivers value consistently, transparently, and securely across the organization.

The Head of IT Management Office will be responsible for leading the department that governs IT processes and operations across both applications and IT infrastructure. The role ensures that processes and lifecycles are standardized and compliant, that vendor performance and procurement operations are effectively managed, and that risks and dependencies are anticipated and addressed. By bringing financial transparency, workforce planning, and transversal project coordination together under one umbrella, the function guarantees that IT contributes maximum value to Elia Transmission Belgium, supporting both day-to-day operations and the long-term digital transformation journey.

Function Description

As Head of the IT Management Office, you will lead the department that structures, monitors, and improves IT processes, performance, resources, and financials across applications, infrastructure, and technology services. You will work closely with colleagues across IT and the business to promote alignment, clarity, and continuous improvement. Your leadership approach is inclusive, supportive, and focused on enabling teams to succeed.

Key Responsibilities

• Provide clear direction to the IT Management Office team, setting vision and strategy, and foster an environment where colleagues can collaborate, contribute, learn, and develop.
• Ensure consistent and effective IT lifecycle processes across all domains, supporting teams in applying governance practices.
• Maintain and evolve process documentation and standards, promoting simplification and continuous improvement.
• Consolidate operational performance information (KPIs, SLAs, incidents, releases) and present insights that support decision‑making.
• Coordinate vendor and contract governance with a focus on partnership, quality, transparency, and risk awareness.
• Ensure clear and timely financial reporting on IT costs and support budget preparation and investment analyses.
• Maintain an integrated view of resource planning across IT and support capability development and balanced sourcing choices, including adjusting the strategy for insourcing vs. Outsourcing.
• Together with HR, support the creation of standard competence framework and career track; and monitor or coordinate the upskilling of the IT teams in Elia Transmission Belgium.
• Ensure transparent financial reporting by aligning with Group Controlling, providing insight into IT consumption and costs across all domains, and supporting transfer‑pricing processes.
• Monitor and track OPEX/CAPEX, allocations, and cost drivers, ensuring traceability of IT spend and contributing to the development of chargeback or transfer‑price models.
• Manage the integrated IT project portfolio, ensuring clear prioritization, transparent progress and risk visibility, and alignment with business and Group strategy; coordinate budget preparation, financial tracking, investment cases, and cost‑benefit monitoring.
• Lead transversal IT programmes across domains (infrastructure, applications, data, security), ensuring structured project follow‑up, milestone tracking, risk management, and consistent methodologies.
• Encourage a culture of knowledge sharing, operational excellence, and continuous learning.

Your Profile

• Master’s degree in IT, Business Administration, Engineering, or relevant equivalent experience.
• At least 5 years of experience in IT governance, operations, service delivery, or transformation in a complex environment.
• Experience with project portfolio management, financial steering, and vendor management.

• Strong skills in financial control (OPEX/CAPEX), cost transparency, and investment case preparation.

• Experience with frameworks such as ITIL/COBIT, Agile/SAFe, and hybrid delivery models.
• Experience in workforce and resource planning, with capacity to balance insourcing/outsourcing and manage critical competences
• Ability to support and guide teams, encourage collaboration, and foster an inclusive working environment.
• Strong communication and analytical skills, with the ability to support decision‑making at different levels of the organization.
• Fluent in English with good knowledge of Dutch and/or French.

Offer

• Salary: a competitive salary package, allowance for representation expenses, year-end bonus, double vacation pay, meal vouchers (€8 per working day), eco-vouchers, sport & culture vouchers, bonuses based on individual and group results. 
• Insurance: group insurance, hospitalisation insurance, ambulant care insurance for the whole family and also personal accident insurance. 
• Vacation: You will be entitled to 20 vacation days and 5 additional vacation days, 6 local days, 4 exempt days (after 1 year of employment) and up to 5 long-service days (1 day for every 3 years in employment). 
• Social fund: Year-end vouchers, birth and marriage allowance. We will also cover part of the cost of glasses, a dental prosthesis or similar needs. 
• Communication: you will be given an iPhone, a phone subscription (for work and private use) and a laptop with internet reimbursement. 
• Discounts: you will enjoy a 30% discount on your gas and electricity bill. 
• Mobility: we will offer you a company car and public transport or a mobility budget. 
• Elia shares: Elia will give you the opportunity to subscribe to shares with a discount of 16.66% on the average share price. 

Location

Emperor - Keizerslaan (close to Central Station) + working from home + occasional travel.