The company

Elia is the operator of the Belgian high-voltage transmission grid (380 kV to 30 kV) and is responsible for developing and maintaining the grid, providing users with access to it and controlling energy flows. The Elia group is a team of 2,000 professionals who have the task of ensuring the continuity of electricity supplies in Belgium.

As owner and operator of electricity transmission networks in Belgium and Germany Elia has an important role and mission in supporting and implementing Europe's energy and climate policy.

Product Manager

Expertise:  Corporate
Reference ID:  6653



With the Consumer Centric program, we want to enable demand-driven flexibility. By offering new energy services, we can integrate more renewable energy, limit CO2 emissions, guarantee security of supply at a reasonable price and increase consumer satisfaction.

As a Product Manager your main responsibilities will be :


  • Proactively engage with Elia's customers and stakeholders (through interviews, workshops, roadshows, etc.) to establish a dialogue around their needs and priorities. By maintaining a privileged relationship with them, you make sure you understand their current and future needs and represent their interests within Elia.
  • Develop, in co-creation with consumers and market players, the new services asked by consumers. Be a master in translating customer insights and knowledge into customer value propositions and propose innovative, consumer-oriented solutions.
  • Identify synergies between evolutions in the energy market, stakeholder needs and Elia's strategy to facilitate the energy transition for Elia.
  • Define the vision and ambition for products & services in line with the overall business strategy and the growing expectations of customers.
  • Define the go-to-market strategy as expert to highlight unique selling proposition and key strengths of the products & services.
  • Strive for continuous improvement of the services, with an innovative, data-driven and customer-centric mindset. Act as a product specialist for implementation and post-sales activities and actively collaborate with operational teams to gather market feedback regarding continuous product improvement.
  • Participate in discussions with the Consumer Centricity team and share the information gathered to subsequently integrate it into the department's roadmaps.

Your Profile


  • You have a university master's degree, preferably with a technical or economic orientation 
  • You have several years of experience in the energy sector and a good knowledge of the energy market & of the European continental electricity network
  • You ideally have knowledge of the regulatory framework
  • You speak Dutch, French and English. Knowledge of German is a plus
  • You have strong analytical capabilities to simulate complex mechanisms and analyze the results
  • You are able to build a network and establish good relationships with key stakeholders
  • You can communicate clearly with different types of interlocutors
  • You like working in a team and are result oriented
  • You like to come up with innovative and creative solutions to complex problems
  • You work independently and responsibly, and are a good organizer



Avenue de l'Empereur 20, 1000 Brussels

What's in it for you?

More than offering you a mere job, we give you an exciting, ultra-professional environment, unique training and every opportunity to develop your career potential to the full, plus an attractive salary and fringe benefits. So choosing Elia means opting for a future full of promise!