Drive the evolution of quality culture at the heart of operations

Maintenance and investment projects are continuously increasing in scale and complexity. In this context, operational quality becomes a key lever to ensure safe, efficient and sustainable project delivery.

As an Quality Business Partner – Operations & Projects , you will play a key role in strengthening the quality culture within operational teams. You will directly contribute to the continuous improvement of activities while supporting field teams and management in integrating quality into daily operations.

This position will allow you to have a visible and concrete impact across operations while developing a broad understanding of technical, organisational and human challenges.

Your impact

In this role, you will become a true partner to operational teams and management. Your mission goes beyond following processes: you will actively contribute to evolving practices, behaviours and quality maturity across the organisation.

Thanks to your expertise and your ability to bring stakeholders together, you will:

• strengthen the integration of quality within operational activities;
• identify improvement opportunities and support their implementation;
• contribute to developing a culture of continuous improvement and accountability;
• foster collaboration between different teams and departments;
• bring structure, consistency and visibility to quality-related challenges.

You will evolve in a role combining:

• field exposure and strategic vision;
• continuous improvement and project management;
• cross-functional collaboration and change management.

Your responsibilities

As an Quality Business Partner – Operations & Projects , your responsibilities will include:

• driving and continuously improving the Quality Management System (QMS), ensuring alignment with operational realities;
• coordinating quality reviews, assessment campaigns and evaluations to maintain a clear view of operational quality maturity;
• monitoring non-conformities and improvement action plans from identification through closure;
• analysing field feedback, performance indicators and other inputs to identify trends, risks and improvement areas;
• translating operational findings into concrete improvement initiatives and supporting teams during implementation;
• strengthening communication and engagement around quality through various communication channels and exchanges;
• advising and supporting technical experts and managers on quality-related topics;
• collaborating closely with several internal departments (Infrastructure, Purchasing, Health & Safety, Environment, Business Analysis, etc.);
• contributing to or leading cross-functional projects related to quality, digitalisation or process improvement.

Your Profile

• You hold a Master’s degree in Civil or Industrial Engineering, or have equivalent experience.
• You have experience implementing or improving a Quality Management System.
• Experience in maintenance activities and/or industrial installations is considered a strong asset.
• You enjoy combining field exposure, continuous improvement and project management.
• You feel comfortable in environments requiring coordination, communication and change management.
• You possess strong analytical and synthesis skills.
• You can interact effectively with both operational teams and different management levels.
• You know how to convince, unite stakeholders and facilitate improvement initiatives.
• You have strong written communication skills and are proficient in MS Office.
• You are fluent in French and Dutch and have a good command of English.

Why join this role?

This position offers a great opportunity to:

• develop a transversal understanding of operations and activities;
• increase your exposure to a wide range of stakeholders and management levels;
• combine operational expertise, continuous improvement and change management;
• further develop your stakeholder management and project management skills;
• directly contribute to strategic challenges linked to quality, safety and operational excellence;
• play a key role in evolving practices and quality culture.

This experience can represent an enriching step for professionals aiming to evolve towards cross-functional, project-based, continuous improvement or management-oriented roles.

Our offer

You will join a key player in the energy transition and contribute every day to the development of tomorrow’s critical infrastructures.

We offer you:

• A stimulating and meaningful job within a technological environment that is constantly evolving;
• Numerous learning and professional development opportunities; A collaborative environment where autonomy, innovation and initiative are encouraged;
• A competitive salary package including:
  • Salary: Competitive salary package, representation allowance, year-end bonus, double holiday pay, meal vouchers (€10 per working day), eco-vouchers, sport and culture vouchers, bonus based on individual and collective results.
  • Insurance: Group insurance, hospitalisation insurance, outpatient care for family members and private accident insurance.
  • Holidays: You are entitled to 20 vacation days, 5 compensation days, 6 local days, 4 executive days (after 1 year of service) and up to 5 seniority days (1 day per 3 years of service).
  • Social fund: Year-end vouchers, birth and marriage bonuses, and partial reimbursement for expenses related to glasses, dental prostheses or similar needs.
  • Communication: You receive an iPhone with subscription (also for private use), reimbursement of your internet subscription and a laptop.
  • Discounts: You benefit from a 30% discount on your gas and electricity bill.
  • Mobility: We offer you a company car and a public transport subscription or a mobility budget.
  • Elia shares: Elia offers you the opportunity to subscribe to shares with a 16.66% discount on the average share price.

You will evolve within a company recognised as a Great Place to Work, where employee development and internal mobility are central priorities.

Location

Avenue de Vilvorde 126, 1000 Brussels