Contribute to continuous improvement at the heart of operations
Maintenance and investment projects are evolving rapidly in terms of scale and complexity. In this context, operational quality plays a key role in ensuring safe, efficient and sustainable project delivery.
As a Quality Improvement Coordinator – Operations & Projects, you will actively contribute to the continuous improvement of operational activities. Working closely with field teams, technical experts and various internal departments, you will support the deployment of quality best practices and help identify concrete improvement opportunities.
This position represents an excellent opportunity to develop a transversal understanding of operations while gaining experience in continuous improvement, project management and collaboration with a wide range of stakeholders.
Your impact
In this role, you contribute to the development and improvement of quality practices within operational teams.
With the support of colleagues and domain experts, you will contribute to :
- integrating quality best practices into operational activities ;
- identifying improvement opportunities in the field ;
- analysing field feedback and performance indicators ;
- implementing continuous improvement initiatives ;
- following up on actions aimed at improving operational quality ;
- strengthening collaboration between the different teams involved.
You will evolve in a role combining :
- field exposure and analysis ;
- continuous improvement and project management ;
- transversal collaboration and team support.
Your responsibilities
As a Quality Improvement Coordinator – Operations & Projects, your responsibilities will include :
- contributing to the continuous improvement of the Quality Management System (QMS) and supporting its deployment within operational activities ;
- participating in the organisation and follow-up of quality reviews, evaluation campaigns and assessments ;
- monitoring non-conformities and improvement actions until closure ;
- analysing field feedback, performance indicators and operational feedback to identify improvement opportunities ;
- translating operational observations into concrete improvement actions and supporting teams in their implementation ;
- contributing to communication and awareness initiatives related to quality topics ;
- supporting technical experts and managers in the application of quality processes and best practices ;
- collaborating closely with several internal departments (Infrastructure, Purchasing, Health & Safety, Environment, Business Analysis, etc.) ;
- contributing to transversal projects related to quality, digitalisation or process improvement.
Your Profile
- You hold a degree in civil or industrial engineering, or equivalent experience.
- You have an initial professional experience (approximately 1 to 5 years) in a technical, industrial, operational or continuous improvement environment.
- A first experience in quality, continuous improvement, process management or project management is considered an asset.
- Experience in maintenance activities and/or industrial installations is a plus.
- You enjoy combining field exposure, analysis and continuous improvement.
- You are comfortable working in environments requiring coordination, communication and collaboration.
- You have strong analytical and synthesis skills.
- You enjoy interacting with different stakeholders and building trust-based relationships.
- You are curious, proactive and motivated to learn in a complex technical environment.
- You have good writing skills and are proficient in MS Office tools.
- You are fluent in French and Dutch and have a good command of English.
Why join this role?
This role represents an excellent opportunity to :
- develop a transversal understanding of operations and activities ;
- gain hands-on experience in quality and continuous improvement ;
- collaborate with a wide range of experts and departments ;
- further develop your project management and stakeholder management skills ;
- directly contribute to the improvement of operational activities ;
- progressively build expertise in quality, continuous improvement and operational excellence.
This experience represents a valuable career step for professionals looking to grow towards roles in continuous improvement, quality, project management or transversal coordination.
Our offer
You will join a key player in the energy transition and contribute every day to the development of tomorrow’s critical infrastructures.
We offer you:
- A stimulating and meaningful job within a technological environment that is constantly evolving;
- Numerous learning and professional development opportunities; A collaborative environment where autonomy, innovation and initiative are encouraged;
- A competitive salary package including:
- Salary: Competitive salary package, representation allowance, year-end bonus, double holiday pay, meal vouchers (€10 per working day), eco-vouchers, sport and culture vouchers, bonus based on individual and collective results.
- Insurance: Group insurance, hospitalisation insurance, outpatient care for family members and private accident insurance.
- Holidays: You are entitled to 20 vacation days, 5 compensation days, 6 local days, 4 executive days (after 1 year of service) and up to 5 seniority days (1 day per 3 years of service).
- Social fund: Year-end vouchers, birth and marriage bonuses, and partial reimbursement for expenses related to glasses, dental prostheses or similar needs.
- Communication: You receive an iPhone with subscription (also for private use), reimbursement of your internet subscription and a laptop.
- Discounts: You benefit from a 30% discount on your gas and electricity bill.
- Mobility: We offer you a company car and a public transport subscription or a mobility budget.
- Elia shares: Elia offers you the opportunity to subscribe to shares with a 16.66% discount on the average share price.
You will evolve within a company recognised as a Great Place to Work, where employee development and internal mobility are central priorities.
Location
Avenue de Vilvorde 126, 1000 Brussels
