Function
You will divide your time equally between the following two areas:
Standards & Methods (50%)
• You will map the standards, methods, decision gates and deliverables used across IT Delivery.
• You will identify gaps and overlaps in the existing ways of working.
• You will turn your findings into clear guidance on Confluence and SharePoint that product teams can use in practice.
• You will help organise and facilitate workshops.
• You will collect feedback from the different chapters and product teams.
Chapter Office (50%)
At the start of your internship, one business case will be selected for you to own. The possible business cases are:
• HR and recruitment: you will analyse the entire hiring process, from the initial request through to onboarding. You will identify bottlenecks and propose solutions to reduce the time to fill open positions.
• Budget: you will develop a model to track headcount and costs per chapter. You will also set up a simple monthly reporting routine.
• Learning & Development: you will assess skills needs across the different chapters and design a practical training plan.
It is possible to integrate a master’s thesis into this internship.
Your Profile
• You are currently enrolled in a master’s degree programme in business, administration, engineering or a related field.
• You are fluent in English and have knowledge of Dutch and French.
• You are a structured thinker who can break down a problem, find the necessary data and draw a clear conclusion.
• You have strong Excel and PowerPoint skills.
• You are proactive, curious and comfortable asking questions.
• You are interested in how large IT organisations operate.
• Experience with Jira, Confluence or BI reporting is considered an asset.
• Period: between January and June 2027.
• Duration: 8 to 12 weeks.
• Driving licence: not required.
This is an academic internship for students who are currently completing a master’s degree. The internship must be part of your academic curriculum, and an internship agreement issued by your educational institution is required.
Offer
• Ownership of a concrete business case that you will present to the chapter management.
• Close coaching from the Standards & Methods team.
• A hybrid working environment.
• Insight into how a large IT organisation operates, from standards and methods to budget and people management.
• An academic internship undertaken as part of your educational institution’s internship agreement.
Location
Elia, Boulevard de l’Empereur 20, 1000 Brussels.