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Excited to work for a key Belgian player in the energy landscape?

The Belgian and European energy landscape is in full swing. Did you know that Elia Belgium plays a crucial role in this? As part of Elia Group, a European transmission system operator, Elia Belgium ensures the reliability and sustainability of the electricity supply in our country.

Side-by-side with your talented colleagues, you will play a part in building a sustainable, green and reliable energy infrastructure that stimulates economic growth and reduces our ecological footprint.

Only together can we make the biggest impact possible! We believe in the power of diversity: we are convinced that an inclusive and diverse work environment leads to more innovation, creativity and better results.

Incident Manager - Application Guard

Reference ID:  9449

Function

 

As an Application Protection Officer at Elia Belgium, you will be a part of the Strategy Implementation and Transformation Office (SITO). This department serves as a vital link between Business and IT, spearheading the development of future energy systems. Your mission is to ensure the high availability of critical applications and platforms within Elia's Customer, Market & System (CMS) division.

 

At Elia Belgium, you will contribute to the reliability and sustainability of the electricity supply, which is crucial for the energy transition. You will join a dynamic team working on innovative solutions to enhance the energy market and facilitate the integration of renewable energy sources. Your role is essential in supporting operational continuity and advancing technological progress within the organization.

 

Main Responsibilities:

 

  • Ensure high availability of critical applications.
  • Support business and operational continuity through technological solutions.
  • Collaborate with IT infrastructure services for effective incident management.
  • Document and implement preventive measures in coordination with quality teams and business analysts.
  • Communicate incidents and decisions with an understanding of business processes and priorities.

 

Daily Activities:

 

  • During Business Hours:
    • Deepen knowledge of CMS and Assets domains.
    • Support core areas, coordinate testing, and assist in incident management.
    • Set up preventive measures to improve security and availability.

 

  • Outside Business Hours:
    • Operate in a 24/7 rotational mode.
    • Activate failsafe processes and handle incident management.
    • Collaborate with IT infrastructure services and maintain documentation knowledge.

Your Profile

 

  • Minimum of 3 years of relevant experience in a similar role.
  • Excellent command of Dutch and/or French, with good knowledge of English.
  • Bachelor's degree in IT, Business Administration, or a related field.
  • Strong communication skills and the ability to switch between technical and business teams.
  • Experience with business process and data modeling, functional analysis, and understanding of IT infrastructure.
  • Excellent analytical and problem-solving skills.
  • Initial professional experience in the energy sector.
  • Ability to work independently and take initiative.
  • Customer-oriented, flexible, critical thinking, and team-oriented.
  • Willingness to work in a 24/7 rotational mode.
  • Ability to remain calm under stressful conditions.

Offer

 

  • Salary: a competitive salary package, allowance for representation expenses, year-end bonus, double vacation pay, meal vouchers (€8 per working day), eco-vouchers, sport & culture vouchers, bonuses based on individual and group results. 
  • Insurance: group insurance, hospitalisation insurance, ambulant care insurance for the whole family and also personal accident insurance. 
  • Vacation: You will be entitled to 20 vacation days and 5 additional vacation days, 6 local days, 4 exempt days (after 1 year of employment) and up to 5 long-service days (1 day for every 3 years in employment). 
  • Social fund: Year-end vouchers, birth and marriage allowance. We will also cover part of the cost of glasses, a dental prosthesis or similar needs. 
  • Communication: you will be given an iPhone, a phone subscription (for work and private use) and a laptop with internet reimbursement. 
  • Discounts: you will enjoy a 30% discount on your gas and electricity bill. 
  • Mobility: we will offer you a company car and public transport or a mobility budget. 
  • Elia shares: Elia will give you the opportunity to subscribe to shares with a discount of 16.66% on the average share price. 

Location

 

Boulevard de l'Empereur 20, 1000 Brussels

There’s something electric in the air with this job offer!

In exchange for your work and dedication, you enjoy the following benefits:

A job full of variety with a top employer: Elia encourages innovation and collaboration. Within our company you will be at the forefront of the energy transition, and you will have the chance to contribute to ground-breaking technologies designed to accelerate this transition. It is a one-of-a-kind opportunity to further develop your knowledge and skills.

Focus on personal growth and well-being at work: Discover a wide range of professional training and coaching opportunities that are guaranteed to give your personal growth a solid boost.  At the same time, as a top employer, we put maximum effort into a positive work culture in which your well-being is central.

Development opportunities for a challenging career: At Elia, we encourage you to seek out and seize new professional opportunities. You will enjoy complete freedom to shape your career on your own terms.

A diverse team of passionate colleagues: Elia puts a high value on diversity and inclusion. You will join a diverse and passionate team that enjoys sharing knowledge and leading the way towards a more sustainable future together.

These are just a few of the benefits that distinguish Elia as a Top Employer. We are convinced that your contribution to our team will be invaluable and look forward to welcoming you soon!

Apply now »