Head of project support
Function
The Head of Project Support is responsible for project-management support services and resources. He/she manages three groups of employees: Operational Project Assistants (OPA), the secretariat and Document Controllers. The Head of Project Support is responsible for identifying, driving and implementing structural improvements in the provision of these services. The Head of Project Support is responsible for ensuring the efficient implementation of certain transversal project processes, which paves the way for the provision of optimal operational services to Elia's internal customers, suppliers and service providers.
The following services are provided in the context of Infrastructure projects for which the Project Leader (Investment Program department) is responsible:
- Cost management and procurement
- Providing technical, administrative, budgetary and financial support for projects in the appropriate system (SAP) throughout the project life cycle;
- Monitoring and supporting projects at a budgetary, financial and accounting level (including the management of contract documents);
- Making available all documents necessary for the creation of tenders, orders or calls for framework agreements;
- Receiving invoices and sending payment agreements;
- Following-up the planning of project milestones in SAP so that Project Leaders (PL) are able to organise and implement their projects as efficiently as possible.
Document management:
- Finishing, distributing and archiving documents: correcting, structuring and organising texts and presentations based on the appropriate layout, document quality control, launching a validation flow in the document management system and distributing e-mails based on distribution lists, etc.;
- In the context of Large Investment Programs, defining and implementing document management plans, setting up and configuring dedicated document management systems (Ex. Aconex), managing access rights and validation processes, guaranteeing the quality of all incoming and outgoing project documents and reporting, etc.
The secretariat also provides general support to the Infrastructure direction, not necessarily linked to Infrastructure projects:
- Managing and keeping up-to-date the classification of all documents in the relevant document management system to ensure they are easy to find and consult;
- Preparing and following up small orders for the direction (hotels, airline tickets and safety shoes, etc.), including their further handling (receipt of goods and invoicing, etc.);
- Organising appointments, meetings, events and seminars;
- Carrying out various administrative tasks and specific assignments to efficiently support the Infrastructure direction or the Department Manager (managing stocks of office supplies and managing lendable material, etc.).
The Head of Project Support mainly maintains relationships within the Infrastructure direction - with the Head of Program Management (IP Department), Program managers (IP Department), the Head of the Program Management Office (P²MO) and Program Management Officers (P²MO Department) - to identify the project-support needs of the programmes and projects. The Head of Project Support also maintains transversal contacts with Procurement, Controlling & Accounting to ensure the efficient implementation of both processes and tooling (maintenance and continuous improvement).
The Head of Project Support reports to the Head of P²MO.
Your Profile
Your profile as Head of Project Support:
- You have a degree in Business Management or Economics or equivalent by experience.
- Good knowledge of various programs (e.g. SAP, MS Office, eDoc and Aconex)
- Good knowledge of Dutch, French and English
- Leadership skills
- Knowledge of project-management best practices
- Organisational skills
- Planning competencies
- Ability to build a relationship of trust
- Ability to communicate effectively with various parties
- Decision maker
- Problem solver
- Promotes teamwork
Offer
As Head of Project Support we offer you:
- Salary: a competitive salary package, allowance for representation expenses, year-end bonus, double vacation pay, meal vouchers (€8 per working day), eco-vouchers, Sinterklaas and year-end vouchers as well as bonuses based on individual and group results.
- Insurance: group insurance, hospitalisation insurance and ambulant care insurance for the whole family.
- Vacation: you will be entitled to 20 vacation days, 12 additional vacation days and 2 exempt days.
- Communication: you will be given an iPhone, a phone subscription (for work and private use) and a laptop with internet reimbursement.
- Private PC plan: once every 3 years, a budget will be made available to you for a PC/tablet with software & peripherals for personal use.
- Mobility: we will offer you a company car and public transport or a mobility budget.
- Interest subsidies: after you have been with Elia for 5 years, Elia Engineering will be able to offer you a subsidy to reduce the interest charges on your mortgage loan. This will only be possible if the mortgage loan was taken out when you were already an Elia employee.
- Elia shares: Elia will give you the opportunity to subscribe to shares with a discount of 16.66% on the average share price.
Location
Quai Léon Monnoyer 3, 1000 Bruxelles
(Remote working is possible several days per week.)
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